PRIVACY POLICY YOUR MOBILE DNA
Welcome to the Privacy Policy of Your Mobile DNA (“Your Mobile DNA,” “we,” “our,” or “us”). At Your Mobile DNA, safeguarding your personal information and maintaining your trust are central to our mission. This Privacy Policy is designed to provide you with clear and transparent information about how we manage your personal data when you use our mobile application, access our services, or interact with us in any way. By using our services, you agree to the practices outlined in this Privacy Policy.
Your Mobile DNA LLC is the entity responsible for providing and managing the platform, and we are located at 3133 W. Frye RD, Chandler, AZ 85226, USA. This policy details our data management practices but does not extend to actions taken by third parties not owned or controlled by us, including service providers, suppliers, and other entities that may offer products or services through our platform. It is your responsibility to ensure that you have the necessary permissions and approvals for any personal information you share with us in accordance with this Privacy Policy.
Additionally, by using our services, you confirm that you comply with all relevant laws and consent requirements regarding the personal information you provide, allowing us to fulfill the purposes described herein. We may update this Privacy Policy from time to time, and we encourage you to review it regularly to stay informed of any changes. Your continued use of our platform following any updates indicates your acceptance of the revised terms.
Thank you for trusting Your Mobile DNA with your personal information. We are committed to providing a secure and dependable environment for all our users.
1. SCOPE:
1.1 This Privacy Policy explains how we collect, use, disclose, and manage personal information related to:
a) Our mobile application that display or refer to this Privacy Policy, as well as the products and services we provide (collectively, the “Services”).
b) Individuals including current, former, and prospective users, business partners, advertisers, suppliers, vendors, and other stakeholders.
c) Other persons who interact with our Services, whose personal information we collect in connection with the Services, or who communicate with us regarding our Services or business operations.
1.2 Our handling of personal information may vary depending on the context, but this Privacy Policy serves as a comprehensive guide to our general practices in privacy and data protection.
2. DATA COLLECTION:
2.1 Personal Information:
Your Mobile DNA collects essential personal information during your interactions with our platform and when you use our services. This includes, but is not limited to, your name, contact information, billing addresses, and payment details. These details are necessary to facilitate the DNA testing services and ensure a smooth user experience.
2.2 Device Information:
We automatically gather information related to your device, such as IP address, browser type, operating system, and browsing behavior. This data helps us optimize our platform for compatibility and enhances your overall browsing experience.
2.3 Usage Data:
To improve the user experience, we collect data on how you interact with our platform, including pages visited, time spent on each page, and specific actions taken. Analyzing this data allows us to refine our services and offer a more personalized experience.
2.4 Technical Data:
We collect technical information such as login credentials, time zone settings, IP address, geographical location, and operating system details to ensure the secure and efficient operation of our services.
2.5 Order Information:
When you place an order through our Services, we collect necessary details such as your delivery address, order date and time, items ordered, and any special instructions to fulfill the order accurately.
2.6 Age and Identity Verification:
For certain services that require age or identity verification, we may collect information from your government-issued ID, including your ID number and issuing state or country.
2.7 Communication Data:
If you communicate with us regarding your order or other services, we collect and store the content of those communications to ensure accurate and effective service delivery.
2.8 Information About Others:
If you provide information about others, such as referring a friend or sending a gift, we may collect their name, email, and delivery address. You are responsible for ensuring you have permission to share their information with Your Mobile DNA.
2.9 Payment and Purchase Details:
We collect payment information to process transactions, including credit card numbers billing
addresses, and other relevant financial details.
2.10 Marketing Insights:
We may collect information such as your name, email address, phone number, and organizational details for marketing purposes, including surveys, contests, or events.
2.11 Social Media and Third-party Platforms:
If you engage with us through social media or link our services with third-party accounts, we may collect personal information from those platforms. Please review the privacy policies of these platforms to understand their data practices.
2.12 Subscription to Our Mailing List:
When you subscribe to our mailing list, we use your email address to send updates, news, and promotional messages.
2.13 Data Collection for Legal Compliance:
We collect data necessary to comply with legal obligations or manage legal proceedings, including information to demonstrate our compliance with applicable laws.
2.14 Other Sources of Data Collection:
We may also obtain information about you from external sources, such as public databases, marketing partners, and social media platforms, which may include your social media profile information, marketing leads, and sponsored listings.
3. PURPOSES FOR USING COLLECTED INFORMATION:
3.1 Marketing and Communication:
Your Mobile DNA uses your contact details to keep you informed about our latest services, updates, promotions, and offers. We strive to ensure that the information you receive is tailored to your interests and needs.
3.2 Platform Enhancement and Collaboration:
Our platform is designed to improve user experience by integrating various functionalities and fostering collaboration among users, creating a more streamlined and efficient service.
3.3 Continuous Service Improvement:
We actively seek user feedback and analyze interaction patterns to enhance our services. This helps us adapt to changing market demands and provide a better experience for our users.
3.4 Customer Support:
Our customer support team is dedicated to helping you with any questions or issues you may have while using our services, ensuring that your experience is smooth and hassle-free.
3.5 Data Security and Integrity:
We take the security of your data seriously. By implementing strong security measures, including encryption and access controls, we work to protect the integrity of our platform and your personal information.
3.6 Fraud Detection and Prevention:
We are committed to safeguarding your data and transactions. This includes monitoring for suspicious activities and using advanced authentication methods to prevent fraud.
3.7 Legal and Regulatory Compliance:
We handle your personal data in compliance with legal requirements, including federal and state laws. This includes processing data based on your consent, fulfilling contractual obligations, and pursuing legitimate business interests.
3.8 Collaborations with Third Parties:
Your Mobile DNA may share personal information with third-party partners to enhance the services we offer. These collaborations are aimed at improving the overall user experience on our platform.
3.9 Business Security:
We use your information to protect our business operations, including securing our assets, services, network, and technology. This also involves investigating and preventing potential threats to our rights or safety.
3.10 Legal Defense and Rights Protection:
Your information may be used to manage and respond to legal disputes, protect our legal rights, and address any claims or legal proceedings that may arise.
3.11 Business Transactions:
In the event of business transactions such as mergers, acquisitions, or restructuring, your information may be used to facilitate these processes, ensuring continuity and efficiency.
3.12 Auditing and Compliance:
Collected information is used for internal audits, reporting, corporate governance, and compliance with legal obligations. This includes financial, tax, privacy, and security audits to maintain transparency and accountability.
3.13 Other Uses:
In specific instances, we may request your consent to share your information with third parties for purposes not explicitly covered in this Privacy Policy.
4. DISCLOSURE OF YOUR INFORMATION:
4.1 Legal Obligations and Protection of Rights:
Your Mobile DNA may disclose your personal information when required by law or in response to legal processes such as court orders or law enforcement requests. Additionally, we may share your data to protect the rights, property, or safety of Your Mobile DNA, our users, or others. This includes actions taken to investigate or prevent fraud, address credit risk, or comply with regulatory obligations.
4.2 Engagement of Third-Party Service Providers:
We may share your personal information with third-party service providers that assist in delivering our services. These providers, including payment processors, data analysts, email service providers, hosting services, customer support, and marketing partners, operate under strict contractual obligations to protect your data in line with this Privacy Policy.
4.3 Marketing and Promotional Activities:
With your consent or as allowed by law, Your Mobile DNA may share your information with third-party marketing partners. These partners may use your data to send you promotional materials or offers that may be of interest to you. You retain the right to withdraw your consent to such communications at any time.
4.4 Advertising Partners:
We collaborate with third-party advertising companies to display ads across our platform and others. These advertisers may use information about your interactions with our application and other platforms to present you with relevant advertisements.
4.5 Affiliated Entities:
Your information may be shared with affiliates of Your Mobile DNA, such as subsidiaries, business partners, or other companies under common ownership. These affiliated entities are required to adhere to the terms of this Privacy Policy when handling your data.
4.6 Business Collaborations:
We may share your personal information with business partners who assist in providing specific products, services, or promotional activities. These partners may utilize your information to offer services that enhance your experience with Your Mobile DNA.
4.7 Social Media and Networking Platforms:
If you access Your Mobile DNA through a social network or link your account with a third-party platform, your social media contacts may have visibility into your profile information and activity on our platform. This may include your name, profile picture, and descriptions of your interactions with our services.
4.8 Business Transactions:
In the case of a merger, acquisition, restructuring, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring or successor entity. This entity will then be responsible for managing your information as outlined in this Privacy Policy. The acquiring entity will be obliged to honor any previously established preferences or consent
related to your data.
4.9 Analytics and Performance Tracking:
Your Mobile DNA utilizes third-party analytics providers to gain insights into how our services are used and to evaluate the effectiveness of our advertisements. These providers may employ cookies, pixels, and similar technologies to gather data about your interactions with our platform.
5. DATA PROTECTION AND SECURITY PRACTICES:
Your Mobile DNA implements comprehensive data protection and security practices to safeguard your information.
5.1 Information Retention Policy:
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, while also respecting deletion requests in accordance with our privacy practices.
5.2 Data Storage and Accessibility:
a) The information you provide through our services is securely stored within the State of Arizona, USA, ensuring compliance with applicable privacy regulations and maintaining confidentiality.
b) Your data may be transferred outside of Arizona as permitted by our privacy policy and in accordance with established data security protocols.
5.3 Security Measures:
a) We adopt appropriate safeguards and industry-standard encryption techniques to protect your data from unauthorized access and to ensure its accuracy.
b) Although we strive to maintain the integrity of our systems and networks, we cannot fully guarantee protection against third-party breaches, including hacking attempts.
c) We do not provide any explicit or implied guarantees regarding the security of our platform or the integrity of your personal information.
d) We are not liable for any security breaches or actions taken by third parties that result in the unauthorized access of your personal information.
e) Users are strictly forbidden from attempting to bypass our security measures, and we explicitly deny any assurances regarding the security of our platform and the integrity of personal data.
6. USER RIGHTS AND CHOICES:
6.1 Updating Your Account Information:
a) You can easily update your account information by logging into your profile and accessing the settings.
b) Feel free to make changes at any time to tailor your account to your preferences by notifying us.
6.2 Opting Out of Marketing Communications:
a) If you wish to stop receiving promotional emails, simply click the “unsubscribe” link found in our communications.
b) We will promptly process all unsubscribe requests to honor your preferences.
6.3 Important Communications:
a) While you can opt out of marketing emails, we may still contact you for essential administrative or transactional purposes.
b) This includes communications related to account verification, payment confirmations, service updates, and any legal requirements.
6.4 Account Support:
a) If you need help reviewing or updating your account details, please reach out to us directly at [email protected].
b) We are dedicated to assisting you with any questions or concerns regarding your account.
7. EXTERNAL LINKS:
7.1 Access to External Links:
The Your Mobile DNA platform may feature links to third-party websites and applications, including advertisements and additional services, that we do not operate or oversee. When you click on these links and leave our platform, any information you share with these external entities is no longer governed by this Privacy Policy. We cannot assure the security or privacy of your data on these third-party sites.
7.2 Understanding Third-Party Privacy Practices:
We encourage you to review the privacy policies and practices of any third-party websites before sharing any personal information with them. It’s important to take the necessary precautions to protect your privacy and personal data.
7.3 Disclaimer of Responsibility:
We do not endorse or have control over the content, security measures, or privacy policies of any third-party websites, services, or applications linked to our platform. Accessing these external sites is done at your own risk, and we are not liable for their content or privacy practices. These external sites are provided solely for your convenience, and accessing them is done entirely at your own risk.
8. PROTECTION OF CHILDREN'S PRIVACY:
8.1 Your Mobile DNA is committed to safeguarding the privacy of children and does not intentionally seek to collect, sell, or distribute any personal information from individuals under the age of 18. Our services and content are designed exclusively for adults, and we do not permit minors to register as users on our platform. If we become aware that we have unintentionally gathered personal information from a minor without parental consent, we will take immediate action to delete that information. If you are a parent or guardian and believe we may have collected personal information about your child, please reach out to us promptly at [email protected] or call at 877-216-2025.
9. CHANGES TO OUR PRIVACY POLICY:
9.1 Your Mobile DNA is dedicated to maintaining transparency and protecting your privacy, which involves ongoing reviews and improvements to our privacy practices. Any changes to this Privacy Policy will be promptly announced and made available on this webpage to keep you informed. We may periodically revise this Privacy Policy to reflect updates in our operations and practices, so we recommend checking back frequently for the latest information.
9.2 Major modifications to this policy will be indicated by updating the ‘last modified’ date at the top of this Privacy Policy and will be published on our Service or communicated through other suitable channels. By continuing to use our Service after the updated Privacy Policy takes effect, you acknowledge that you understand and accept the revised terms.
10. GET IN TOUCH WITH US:
10.1 If you have any questions regarding your data access or wish to exercise your rights concerning your personal information, please reach out to us at [email protected] or call at 877-216-2025.