TERMS AND CONDITIONS YOUR MOBILE DNA
Welcome to Your Mobile DNA, the official mobile application of Your Mobile DNA LLC, a business registered in Arizona, USA. Hereinafter referred to as “Your Mobile DNA,” “we,” “us,” or “our.” Our platform provides mobile genetic testing services directly to our clients through this app, ensuring a seamless, on-the-go experience.
By accessing or using any part of our mobile application, you agree to comply with the terms and conditions outlined in this document. These Terms and Conditions apply to all users of the mobile application, so it is essential that you read and understand them fully before using our services. If you do not agree with any part of these terms, please do not use our mobile application or any of its services. Please note that any new features or tools added to the mobile application will also be subject to these terms.
To use the Your Mobile DNA mobile application, you must be at least eighteen (18) years old. By accessing and using our mobile application, you confirm that you have read, understood, and agree to these Terms and Conditions. This forms a legally binding agreement, governed by the laws of the State of Arizona, United States, between you and Your Mobile DNA. If you do not accept these terms, you must refrain from using the mobile application or any associated content or services. The terms “you” or “your” refer to the individual or entity identified as the user upon registration on the platform.
1. ACCEPTANCE OF TERMS AND PRIVACY POLICY:
1.1 By accessing and using the Your Mobile DNA mobile app, you agree to the Terms and Conditions and Privacy Policy of Your Mobile DNA LLC. By providing your personal information and utilizing our services, you confirm that you have read, understood, and consented to our Terms of Use and Privacy Policy. Acceptance of these terms and policies is a prerequisite for using our mobile genetic testing platform. If you do not agree with any part of these Terms of Use or Privacy Policy, please refrain from using our app.
2. SERVICES OVERVIEW:
2.1 Your Mobile DNA provides a mobile application platform that connects you with professional genetic testing services, bringing the convenience of DNA testing directly to your location. Through our app, you can schedule and arrange for a team of experienced professionals to conduct DNA testing at your preferred location. Our services are performed by qualified personnel, ensuring a hassle-free and accurate testing experience. Depending on your location and needs, these services may be provided by our in-house team or through authorized third-party providers who adhere to our strict quality standards.
3. PLATFORM TERMS:
3.1 You may use the Your Mobile DNA Platform exclusively for lawful purposes and in compliance with these Terms and Conditions.
3.2 You agree not to:
a) Engage in any unauthorized commercial use of the Platform or its content;
b) Interfere with the security of the Platform or attempt unauthorized access to the Platform or its server systems;
c) Use the Platform to transmit any illegal, harassing, defamatory, obscene, or otherwise objectionable material;
d) Violate any applicable laws or regulations;
e) Impersonate others or provide false information; you must provide accurate and current information;
f) Engage in unlawful, misleading, or fraudulent activities;
g) Misuse reporting, dispute, or appeals channels by making fraudulent or baseless claims;
h) Attempt unauthorized creation of accounts or collection of information;
i) Sell, license, or purchase any data from our Service;
j) Post someone else’s private or confidential information without permission.
3.3 Your Mobile DNA reserves the right, without obligation, to:
- Modify or terminate the Platform or its Services in whole or in part;
- Limit or terminate your access to any part of the Platform or its Services;
- Refuse, move, or remove any content available on the Platform or any material you submit to it.
3.4 Your Mobile DNA retains all rights to content protected by intellectual property that we provide through our Service.
3.5 Content Submission: Some parts of the Services may allow you to upload or submit content (such as text, images, video, and other materials). You retain all rights to any content you upload or submit and are solely responsible for it. By uploading content, you represent and warrant that you own the content or have the right to grant Your Mobile DNA the license to use it. You grant Your Mobile DNA a non-exclusive, royalty-free, worldwide, transferable, sublicensable, perpetual license to use, store, publicly display, publicly perform, reproduce, modify, create derivative works from, or distribute any such content. Your Mobile DNA may, at its discretion, remove any content that violates these Terms or any of Your Mobile DNA’s policies.
3.6 Mobile Application Use: You may have the option to access the Services through downloadable mobile application that may update automatically on your device. Some software in the Services may be governed by open-source licenses, which will be made available to you. In the event of a conflict between an open-source license and these Terms, the open-source license will take precedence regarding the applicable software.
4. ACCESS AND LICENSE TERMS:
4.1 License to Use: Subject to your acceptance of and adherence to this Agreement, Your Mobile DNA grants you a non-exclusive, non-transferable, and revocable limited license to use our services. Your access to and use of the services is contingent upon your compliance with the terms of this Agreement. Any use of the services in violation of these terms will be considered an infringement of Your Mobile DNA’s intellectual property rights and will result in the termination of your access to our services.
4.2 Changes and Modifications: Any new features or services introduced at our discretion will also be governed by this Agreement. Your Mobile DNA reserves the right to change, modify, suspend, or discontinue any aspect of the service at any time, with or without notice. These changes can occur for any reason, including but not limited to breaches of this Agreement. Your Mobile DNA may impose limits on certain features or restrict your access to parts or all of the service without prior notice or liability. You agree to comply with any rules associated with third-party applications or tools used within the service.
4.3 Fees and Payments: Your Mobile DNA reserves the right to change its service fees, including delivery, priority, and other associated charges. Fees may vary based on demand, order attributes, and other factors. Your payment method may be temporarily authorized for an amount greater than the total at checkout to cover additional charges due to special requests or added services. Prices on the Your Mobile DNA platform may differ from those offered by other providers and may not always represent the lowest available prices.
4.4 Currency and Pricing: Unless otherwise indicated, all prices and amounts listed are in USD.
4.5 Information Accuracy and Corrections: Occasionally, there may be information on our platform that contains typographical errors, inaccuracies, or omissions related to pricing, service descriptions, promotional offers, and availability. Your Mobile DNA reserves the right to correct any errors, update information, or refuse or cancel orders if any information on the platform is inaccurate, even after an order has been submitted and your payment method has been charged.
5. NO EMPLOYMENT OR AGENCY RELATIONSHIP:
5.1 Except as explicitly stated in these Terms or in a separate agreement, Your Mobile DNA does not establish any employment or agency relationship with you. Furthermore, Your Mobile DNA does not hold ownership or title to any goods or services ordered through the platform.
6. MILEAGE POLICY:
6.1 Standard Mileage Rate: A mileage fee of $0.62 per mile will apply for any travel that exceeds a 20-mile radius from either Your Mobile DNA’s main office or the location of the assigned DNA Agent.
6.2 Extended Travel: For appointments requiring travel beyond a 40-mile radius from either Your Mobile DNA’s main office or the DNA Agent’s location, an additional travel time fee will be charged at an hourly rate of $40.00. This fee reflects the additional time and resources needed for extended travel.
6.3 Mileage Calculation: The mileage fee is calculated based on the total distance traveled by the DNA Agent, starting from their location, traveling to the appointment site, and returning to the starting point.
6.4 Waivers and Special Agreements: In cases where clients have bulk testing contracts with Your Mobile DNA, mileage fees may be waived or adjusted based on the specific terms of the contract or special agreements. These waivers are designed to provide flexibility for clients with large-scale testing needs while maintaining the quality and efficiency of our services.
7. SAME DAY (TOP PRIORITY) APPOINTMENT FEES:
7.1 Availability: Same-day (Top Priority) appointments are offered on a first-come, first-served basis and are subject to the availability of our staff and resources. While we strive to accommodate urgent requests, same-day appointments cannot be guaranteed due to the demand on our services and scheduling constraints.
7.2 Top Priority Fee: To secure a same-day (Top Priority) appointment, an additional fee of $30.00 will be charged. This fee is necessary to cover the expedited processing and allocation of resources required to meet your urgent testing needs. Please note that this fee is contingent on the availability of our DNA Agents and resources at the time of your request.
7.3 Booking Window: To qualify for a same-day (Top Priority) appointment, your booking must be made at least 4 hours in advance of the desired appointment time. For requests submitted after 1:00 p.m., an additional fee may apply due to the increased logistical demands of arranging appointments later in the day.
7.4 Payment: All fees associated with same-day (Top Priority) appointments must be paid in full at the time of booking.
8. ADDITIONAL TESTING PARTIES:
8.1 Base Fee Coverage: The standard testing fee includes services for up to two parties, typically one alleged father and one child. This coverage ensures that the primary participants in the test are included in the initial cost, with no hidden charges for basic testing scenarios.
8.2 Additional Party Fee: If the test involves more than two parties—such as an additional child, mother, or another relative—an extra fee of $70.00 will be applied for each additional participant.
8.3 Group Discounts: For cases involving more than three additional parties, we offer potential group discounts to make the testing process more affordable. To take advantage of these discounts, please contact our office directly to receive a customized quote based on the specific details of your case.
8.4 Documentation: Every participant in the testing process is required to provide valid identification, such as a government-issued ID, and must sign consent forms before any testing can proceed.
9. TESTING ACCURACY AND RESPONSIBILITY:
9.1 Various factors, such as improper handling or contamination of biological samples, can influence the accuracy of the tests provided through Your Mobile DNA. By using our services, you acknowledge that Your Mobile DNA is not liable for inaccuracies or errors in testing results that may arise from improper sample collection or failure to follow the instructions provided with the testing kits. We do not guarantee that the service will be error-free, fully accurate, or reliable, nor do we guarantee that the results will be accepted by any specific entity or institution.
10. DISCLAIMER OF MEDICAL ADVICE:
10.1 We does not provide medical advice, diagnoses, or treatment through its services or platform. The information and services offered are for informational purposes only and should not be used as a substitute for professional medical advice. If you experience a medical emergency, please contact a healthcare provider, dial 911, or reach out to local emergency services quickly.
10.2 Your use of our services, the site, and any information provided through them is entirely at your own risk. Decisions regarding your health or medical care should be made in consultation with a licensed healthcare professional. Always seek the advice of a physician or qualified healthcare provider for any medical concerns or questions you may have.
11. THIRD PARTY LINKS:
11.1 Our mobile application, “Your Mobile DNA,” may include links to third-party websites. Please be aware that we do not control, endorse, or guarantee the content, availability, or accuracy of these external sites. Accessing third-party websites through these links is done at your own risk, and “Your Mobile DNA” assumes no responsibility for any losses or damages resulting from your interaction with these sites.
12. RIGHTS OF THIRD PARTIES:
12.1 These Terms and Conditions do not confer any rights or benefits to third parties, except for the affiliates, directors, employees, or representatives of “Your Mobile DNA.” Individuals or entities who are not parties to these Terms have no rights to enforce any provisions or terms under this agreement, including under any applicable third-party rights legislation.
13. ELECTRONIC COMMUNICATIONS:
13.1 By utilizing our Services, you consent to receive electronic communications from “Your Mobile DNA.” These communications may include notifications regarding fees, charges, transaction details, and other important information pertinent to the services we provide. Such electronic communications are an integral part of your engagement with our platform. You agree that any notices, agreements, disclosures, or other communications sent to you electronically by “Your Mobile DNA” satisfy all legal requirements, including those that mandate written communication.
13.2 You acknowledge and agree to receive communications, including automated calls and prerecorded messages, from “Your Mobile DNA,” our affiliates, and third-party service providers concerning orders placed through your account. Standard message and data rates may apply. If you do not wish to receive promotional emails, text messages, or other communications, you may opt out at any time through your Account Settings or by using the unsubscribe link included in the message.
13.3 When using our Services for ordering prescription-related tests or services (if available), you understand that inquiries must be handled via phone. Additionally, you recognize that a third-party provider or “Your Mobile DNA” may send you unencrypted SMS messages, push notifications, or other electronic notifications related to prescription-related orders. There is a risk that such communications could be intercepted by unauthorized parties. By using our Services for prescription-related orders, you release “Your Mobile DNA” and its affiliates from any liability or claims arising from such SMS messages, push notifications, or other electronic communications, to the fullest extent permitted by law.
14. PURCHASE AGREEMENT:
14.1 These Purchase Terms apply to all materials and information available through the “Your Mobile DNA” platform, encompassing all contracts related to the services provided. They override any other terms and conditions, including those that may be introduced through purchase orders, request forms, or similar documentation.
14.2 By ordering services via our mobile application—whether by completing the registration process and selecting “Submit” or through a representative—you agree to purchase the services according to these Purchase Terms.
14.3 All transactions conducted through “Your Mobile DNA” are governed by these Purchase Terms. Any modifications to these Terms must be authorized in writing by a director of “Your Mobile DNA” to be enforceable. The effective date of these Terms is noted at the top of this document. “Your Mobile DNA” retains the right to alter these Terms as needed, with updates posted on our platform. We advise you to periodically review these Terms to stay up-to-date with any changes. Continued use of our platform after updates signifies your acceptance of the revised Terms. The latest version of the Terms replaces all previous iterations.
14.4 It is your responsibility to assess whether the services offered are appropriate for your needs and to understand the implications of using our services.
14.5 The characteristics and specifications of the services displayed or described on our platform may change without prior notice.
14.6 These Purchase Terms do not affect your statutory consumer rights.
15. DATA COLLECTION:
15.1 To effectively deliver our mobile DNA testing services, “Your Mobile DNA” collects specific personal information from users. This may include your name, address, email address, phone number, payment details (such as credit card numbers), purchase history, and any other relevant information necessary for processing your transactions. The data we gather enables us to process orders, manage deliveries, offer customer support, and enhance our services. For a comprehensive overview of the types of information we collect and how we utilize it, please refer to our Privacy Policy available here.
16. ENFORCEMENT OF TERMS:
16.1 By using “Your Mobile DNA” services, you agree that “Your Mobile DNA” has the right to investigate and address any breaches of these Terms. This includes, but is not limited to, violations related to intellectual property, site security concerns, and breaches of privacy and publicity rights, to the fullest extent allowed by law.
16.2 “Your Mobile DNA” may work with law enforcement authorities to take legal action against users who infringe on these Terms. While we are not required to monitor your use of our app or services, we reserve the right to do so to ensure effective operation of the app, compliance with these Terms, and to meet any legal obligations or requests.
17. PRICING, PAYMENT, AND DELIVERY:
17.1 Pricing Information: The fees for the services provided by “Your Mobile DNA” are detailed in the current pricing list available on our platform or as provided in written quotes. We are not responsible for any pricing or typographical errors that may appear on our app or associated materials.
17.2 Price Adjustments: “Your Mobile DNA” reserves the right to modify service prices in response to changes in labor costs, material expenses, or other factors that impact our service delivery costs. Any price adjustments will be communicated to you, and you will have the option to proceed with or cancel your order within seven days of receiving notification.
17.3 Payment Terms: Payment for our services must be completed before your order is confirmed, including testing and the issuance of results. Once you opt for online access, you will receive confirmation with your case reference number and service details. Acceptance of your order by “Your Mobile DNA” constitutes a binding contract. We retain the right to refuse to fulfill orders at our discretion. Full payment is required before test results are released, unless otherwise arranged.
17.4 Payment Processing: Payments will be processed through our third-party payment processor using your preferred method or an alternative method if necessary. If your primary payment method is declined, we may use an alternate payment method.
17.5 You are responsible for any applicable taxes related to your purchases.
17.6 You must ensure that all information provided to “Your Mobile DNA” for purchasing services is accurate, and that you have sufficient funds or credit to cover the payment. We may verify your payment details prior to providing the service.
17.7 Charges for completed and delivered services are considered final, unless “Your Mobile DNA” decides otherwise at its discretion and in accordance with these Terms.
18. ASSESSMENT OF CONTENT ON THE PLATFORM:
18.1 You are solely responsible for evaluating the accuracy, completeness, and relevance of all products, opinions, statements, representations, services, and any other information provided through the “Your Mobile DNA” platform. “Your Mobile DNA” does not endorse or guarantee the reliability, accuracy, or quality of any information, products, or services displayed or advertised on the platform.
18.2 If you decide to purchase, use, or access any products, services, advertisements, offers, or information through “Your Mobile DNA” or engage with any third-party providers, you do so at your own risk. “Your Mobile DNA” is not liable for any issues or disputes that may arise from such transactions or interactions.
18.3 Any health, wellness, and nutritional information available on “Your Mobile DNA” is intended for informational purposes only and should not be considered a substitute for professional medical advice, diagnosis, or treatment from a qualified healthcare provider. “Your Mobile DNA” does not warrant or guarantee the accuracy, completeness, reliability, or timeliness of any health-related information presented.
19. TERMINATION:
19.1 You may terminate your use of the App at any time by deleting the App from your device and discontinuing use of the Service. You may also request the termination of your account by contacting us at [email protected], Upon termination, all rights granted to you under these Terms will immediately cease.
19.2 We reserve the right to terminate or suspend your account and access to the App at our sole discretion, without prior notice, for any reason, including, but not limited to, a breach of these Terms, suspected fraudulent or illegal activity, or other conduct that we deem harmful to the App, other users, or our business interests.
19.3 You are responsible for paying any fees or charges accrued up to and including the date of termination. No refunds will be provided for any fees paid prior to termination, except as required by applicable law or as otherwise provided in these Terms.
20. INTELLECTUAL PROPERTY AND OVERSIGHT:
20.1 THE CONTENT AVAILABLE ON THE “YOUR MOBILE DNA” PLATFORM, INCLUDING BUT NOT LIMITED TO INFORMATION, FILES, DOCUMENTS, TEXT, PHOTOGRAPHS, AND IMAGES, IS OWNED BY “YOUR MOBILE DNA” AND ITS LICENSORS. THIS CONTENT IS PROTECTED UNDER U.S. AND INTERNATIONAL COPYRIGHT LAWS AND OTHER INTELLECTUAL PROPERTY REGULATIONS. ALL TRADEMARKS, SERVICE MARKS, AND TRADE NAMES DISPLAYED ON THE PLATFORM ARE ALSO THE PROPERTY OF “YOUR MOBILE DNA” OR ITS LICENSORS.
20.2 You are permitted to download materials from the platform solely for the purpose of placing an order with “Your Mobile DNA” and for saving and printing a copy of these Terms and Conditions. However, you may not modify, copy, reproduce, republish, upload, post, transmit, distribute, or otherwise use any content or information from “Your Mobile DNA” without prior written permission from us, except as explicitly authorized for completing tests or questionnaires.
20.3 All rights not expressly granted in these Terms are reserved by “Your Mobile DNA” and its licensors.
21. CHANGES TO TERMS AND SERVICES:
21.1 “Your Mobile DNA” reserves the right to alter or update these Terms and Conditions at any time and at our sole discretion. We may also, without prior notice, modify, suspend, or terminate the platform or any of its components, services, or features without assuming liability for such actions. You acknowledge that “Your Mobile DNA” is not responsible for any failures of the platform or the removal of any content managed or transmitted through it. We will not be liable to you or any third party for any modifications, suspensions, or discontinuations related to the platform.
21.2 Any updates to these Terms and Conditions, including any specific requirements for “Your Mobile DNA,” will be posted in the relevant section of the platform and will become effective immediately upon posting. You can review the most current version of the Terms and Conditions by clicking on the “Terms and Conditions” link available on various pages of the platform. Continued use of the platform or services following any updates signifies your acceptance and agreement to adhere to these changes. If you do not agree with any modifications, your sole option is to cease using the platform and services.
22. APPLICABLE LAW AND JURISDICTION:
22.1 These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Arizona.
22.2 Any disputes arising from or relating to these Terms will be exclusively subject to the jurisdiction of the courts located in the State of Arizona, United States.
23. DISPUTE RESOLUTION:
23.1 Negotiation: In the event of a dispute or disagreement arising from these Terms, the parties agree to first seek resolution through good faith negotiations. Each party will designate a representative with the authority to resolve the matter. The representatives shall meet within thirty (30) days following the notice of the dispute from one party to the other.
23.2 Arbitration:
a) Should the dispute remain unresolved after thirty (30) days of written notice, it will be submitted to arbitration in accordance with the rules of the American Arbitration Association (AAA). A single arbitrator, selected per AAA rules, will oversee the arbitration. The arbitrator’s decision will be final and binding, and judgment on the arbitration award may be entered in any court with appropriate jurisdiction. Arbitration will be held in the State of Arizona, USA. The prevailing party is entitled to reimbursement for reasonable attorney’s fees and the costs of the arbitration.
b) Any disputes, claims, or controversies related to your use of Your Mobile DNA services or your account, including disputes with third parties such as retailers, service providers, payment processors, or advertising partners, will be resolved through binding arbitration. This includes claims involving third parties related to your use of the services.
c) Exceptions to Arbitration: Both parties retain the right to file claims in small claims court if they qualify for such jurisdiction. Either party may seek injunctive or equitable relief in court for actual or threatened infringement of intellectual property rights.
d) By agreeing to these Terms, both you and Your Mobile DNA waive the right to a jury trial for any claims covered by this arbitration clause.
d) Both parties agree to waive the right to participate in any class action, collective action, or representative proceeding. Claims will be resolved individually and not as part of a class action.
e) The Federal Arbitration Act (FAA) governs this arbitration agreement and takes precedence over any conflicting state laws. If the FAA does not apply, the laws of the state of your residence will govern the arbitration process.
24. DISCLAIMER OF WARRANTIES:
24.1 YOUR MOBILE DNA OFFERS ITS APP AND SERVICES “AS IS” WITHOUT ANY WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE SERVICE, NOR DO WE ENSURE THE APP IS FREE FROM VIRUSES.
24.2 Any materials or services obtained through the app are at your own risk. Your Mobile DNA is not responsible for any damage to your device or loss of data resulting from such downloads.
25. LIMITATION OF LIABILITY:
25.1 Your Mobile DNA and its affiliates, including officers, directors, employees, and third parties, are not liable for:
a) Any damages, including loss of profits, data, or business interruption, arising from your use of the app or related services, even if such damages were foreseeable or if we were advised of the possibility.
b) The content of communications or information sent by you or third parties.
c) Content or services from websites that claim to be affiliated with Your Mobile DNA but are not officially controlled by us.
d) Any damages due to performance failures, errors, interruptions, defects, delays, or viruses.
25.2 These limitations are a key part of the agreement with Your Mobile DNA. If you are unhappy with the app or these Terms, your only option is to stop using our services.
26. INDEMNIFICATION:
26.1 By using the Your Mobile DNA app and services, you agree to indemnify and defend Your Mobile DNA and its affiliates—including officers, directors, employees, agents, and relevant third parties—from any claims, damages, liabilities, costs, and attorney’s fees arising from:
a) Your use of the Your Mobile DNA app and services;
b) Any breach of these Terms and Conditions;
c) Content or information you submit or transmit through the app;
d) Violations of others’ rights;
e) Any disputes with third parties;
f) Breaches of any representations you make;
g) Violations of applicable laws or regulations.
26.2 You agree to fully cooperate with Your Mobile DNA in defending any claims subject to indemnification. Your Mobile DNA reserves the right to control the defense of any such claims, and you may not settle any claims without prior written consent from us.
27. CONFIDENTIALITY:
27.1 Confidential Information: While using the Your Mobile DNA services, you may have access to confidential information, including proprietary technology, business strategies, financial details, customer and supplier lists, marketing plans, pricing strategies, product development plans, operational procedures, software code, algorithms, and any other information marked as confidential (“Confidential Information”). You agree to keep all Confidential Information confidential and not to disclose or use it for any purpose outside of what is allowed by these Terms or without prior written consent from Your Mobile DNA.
27.2 Exceptions to Confidentiality: The confidentiality obligations do not apply to information that is publicly available, already known to you, or independently developed by you without reference to the confidential information provided by Your Mobile DNA.
28. NOTICES:
28.1 All notices required under these Terms must be in writing and will be considered effective if delivered personally, sent via certified mail, through a recognized courier service, or via the official email addresses provided by the parties. Notices will be effective upon receipt.
29. WAIVER:
29.1 The failure of either party to enforce any provision of these Terms does not waive the right to enforce that provision or any other provision in the future. The right to enforce any provision remains intact regardless of any previous breach or default.
30. SEVERABILITY:
30.1 If any provision of these Terms is found to be invalid or unenforceable by a court, that provision will be enforced to the extent possible, and the remainder of the Terms will remain in effect as a complete agreement.
31. ASSIGNMENT:
31.1 You may not transfer or assign these Terms without prior written consent from Your Mobile DNA, which may be granted or denied at its discretion. Any unauthorized assignment will be considered invalid. Your Mobile DNA may assign these Terms without notice. These Terms will bind and benefit permitted successors and assigns.
32. FORCE MAJEURE:
32.1 Your Mobile DNA is not liable for delays or failures in performance due to events beyond its control, including natural disasters, acts of war, terrorism, labor disputes, government actions, and other unforeseen circumstances that make performance impractical or impossible. In the event of a Force Majeure occurrence, Your Mobile DNA will notify you of the situation and expected duration. It will take reasonable steps to minimize the impact and resume services as soon as feasible. Obligations will be suspended during a Force Majeure event. If the event lasts longer than sixty (60) days, either party may terminate the affected services without liability.
32.2 This clause does not excuse your obligation to pay for products or services already provided and does not affect other rights or remedies available under these Terms or applicable law.
33. ENTIRE AGREEMENT:
33.1 These Terms, along with any related policies or operating rules posted by Your Mobile DNA, constitute the complete agreement governing your use of the services and supersede any prior agreements or communications, whether written or oral. Any ambiguities will not be construed against the drafting party.
34. NON-DISCRIMINATION POLICY:
34.1 Your Mobile DNA is committed to providing equal access to our services and ensuring a welcoming and inclusive environment for all users. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, military status, or any other legally protected characteristic. All clients, employees, contractors, and partners are treated with dignity and respect, ensuring a fair and equitable experience.
34.2 Any form of discrimination, harassment, or unfair treatment is strictly prohibited and may result in the suspension or termination of access to our services. If you experience or witness any violations of this policy, please report them to us immediately for review and appropriate action.
35. CONTACT US:
35.1 For complaints or inquiries regarding Your Mobile DNA services, please contact at [email protected] or call at 877-216-2025.